HEY, I AM Suzanne Bolton

Leadership & Product Management

Dear Sir/Madam, Please accept my resume as an application for the position you had posted recently; Senior Technical Program Manager, Velocity & Operations I am both a leadership coach & certifi... See More

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  • United States

    Loction

  • $400/hr

    Hourly Rate

  • < 30hrs

    Availability week

  • 100%

    Job Success Rate

Description

Dear Sir/Madam, Please accept my resume as an application for the position you had posted recently; Senior Technical Program Manager, Velocity & Operations I am both a leadership coach & certified agile product owner, and have been a product manager, product operations leader and a senior leader with 20+ years of experience in technology, operations and global e-commerce organizations, so I have a passion for continuous improvement, process simplification and automation, and am committed to delivering a best in class quality product & solutions In the past I have been a senior leader, managing a large product operations team at Netflix. I managed managers & individuals, I established the vision, identified operational KPIs and implemented a product & project management framework, tools and best practices in an effort to deliver scale & efficiency. I coached the individuals on the team to utilize this framework, establish strong stakeholder relationships, optimize workflows and utilize product development methodologies. I have been personally responsible for building a high performing team, creating a management course at Netflix for new managers, coaching managers on leadership & management, implementing product & project management frameworks & tools, creating a vision & defining business cases, defining an initial roadmap that delivers customer value and coaching individuals on all these items. Working closely with individuals and managers to empower & further upskill them is of particular interest to me, in fact, integral to the roles of a senior leader & a coach. I also organized and kicked off two localization industry bodies in Los Angeles; Localization in LA and Women in LOC, LA Chapter, both of which I handed off to others. I enjoy being at the crossroads where technology, coaching, mentoring, product development, operations, user experience and business value merge. It provides a unique perspective, with many challenges to solve and get my teeth into. I have a lot of fun solving things for efficiency and optimization, so this role feels right. I have a Master of Technology, Business Systems degree, hold several technical certifications, have an ACSPO with scrum alliance and am a licensed ACC coach with the international coaching federation, while also holding a CPC & ELI-MP licenses. In reviewing my qualifications, you will see that most of my career has been spent in management, product management and coaching and I have delivered excellent results both individually and as a team manager & leader. I am comfortable and effective partnering with senior leaders, project managers, engineers & sponsors, marketing, engineering teams and others that oversee all phases of creating, launching and supporting products, along with managing large teams to success. I am excited about the possibility of taking the next step in your recruiting process. Thank you for your time and consideration. If you need additional background and skills information or would like to schedule an interview, please contact me. Sincerely, Sue Bolton

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English Native